Leadership Training

• Improve communication skills through accurate use of words for emotion and recognition of emotional display perceived in face, tone of voice, and behavior.
• The use of relational support to develop accountability.
• Managing shame in your staff by removing stigma from the feeling.
• The need for personal skills of reflection and self-support.
• The use of reflective interactions as a mainstay of support and assistance.
• Leadership as active responsibility for group communication; managing fair process relationships.
• Workshop experience managing staff reactions to shaming, bullying, and peer pressure.
• Community Circle group process and principles as a means to generate discussions that facilitate individual accountability and reflection, as well as build relationships where difficulties currently exist.

Consultation for organizational problems is informed by observational skill and awareness of the principles of community formation that result in:

1. An immediate improvement in solution seeking.
2. A high degree of satisfaction for all participants.
3. Unanimous agreements on action plans that develop more quickly.
4. Fair process establishes a model for future problem solving and conflict prevention.
5. Improved respect and accountability among the workgroup at all levels of responsibility.

These service improvements are premised on the utilization of information from the research and study of human emotion as initiated by Silvan Tomkins, and carried forward by Dr. Nathanson as Executive Director of the SSTI.

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